meraproject/module/common/support/model.php
keboss-m 5c21d25d45 Initial commit: Merakomis portal, Docker stack and user-reader API.
Co-authored-by: Cursor <cursoragent@cursor.com>
2026-06-24 11:04:05 +03:00

288 lines
9.8 KiB
PHP

<?
namespace common;
use common\support\Message;
use common\support\Message\structure\eSupportMessageType;
use common\support\structure\eSupportStatus;
use core\db\structure\Column as C;
use core\db\structure\eColumnType;
use ui\form\structure\eInputType;
use ui\Form;
use ui\input\Input;
use core\lang\structure\LangVariable as V;
use ms\ms\structure\msModuleTable;
use common\support\structure\supportLang as Vars;
class Support extends msModuleTable {
static $self;
static $table_name = 'support';
static $controller = 'common.support';
static $ID = 'id';
static $NAME = 'name';
static $PROFILE = 'profile';
static $STATUS = 'status';
static $TO = 'to';
static $OID = 'oid';
static $PORTAL = 'portal';
static $ACCOUNT = 'account';
static $CREATED = 'created';
static $UPDATED = 'updated';
static function getTitle(){return V::get(Vars::$MODULE_NAME);}
static function getSystemLangValues():array{ return Vars::getArray(); }
public function _update(\Where $w, array $values) {
$values[self::$UPDATED] = time();
return parent::_update($w, $values);
}
public static function installUniques() {
\DB::addIndexManyColumns(self::$table_name,[self::$TO,self::$OID]);
\DB::addIndexManyColumns(self::$table_name,[self::$PORTAL]);
\DB::addIndexManyColumns(self::$table_name,[self::$PROFILE]);
\DB::addIndexManyColumns(self::$table_name,[self::$STATUS]);
\DB::addIndexManyColumns(self::$table_name,[self::$ACCOUNT]);
}
static function isMyProfileCanBeAdmin(){
// TODO : доделать админов
return false;
}
static function closeSupport($support_id){
$r = Support::updateById($support_id,[
Support::$STATUS => eSupportStatus::CLOSE
]);
return ['success'=>$r->res];
}
static function addMessage($support_id,$text='',$isAdmin = false,$attachments = []){
$support_id = intval($support_id);
$text = trim((string)$text);
if(!$support_id or !$text) return null;
Message::insert([
Message::$TEXT => $text,
Message::$SUPPORT => $support_id,
Message::$TYPE => $isAdmin ? eSupportMessageType::ANSWER : eSupportMessageType::QUESTION,
]);
Support::updateById($support_id,[
Support::$STATUS => $isAdmin ? eSupportStatus::WAIT_PROFILE : eSupportStatus::WAIT_SUPPORT
]);
}
static function getMessagesFormatted($id){
$id = intval($id);
$res = [];
$r = Message::select($q = [
\Query::TABLES =>[Message::$table_name],
\Query::LEFT_JOINS =>[
[\Profile::$table_name,\Profile::$ID,Message::$PROFILE]
],
\Query::WHERE => new \Where(\Where::_and([
\Where::_operator(Message::$SUPPORT,'=',$id),
])),
\Query::SORT => [Message::$CREATED=>'ASC'],
]);
while($l = \DB::fetch($r)){
$res[] = Message::format($l);
}
return $res;
}
static function format($v){
$id = intval($v[Support::$ID]);
return [
'id' => $id,
'status' => intval($v[Support::$STATUS]),
'title' => (string)$v[Support::$NAME],
'emp' => \Profile::formatPublic($v),
'profile' => \Profile::formatPublic($v),
'date' => self::formatDate($v[self::$CREATED]),
];
}
static function addSupport($profile_id,$to,$oid,$name,$text){
$res = [];
$profile_id = intval($profile_id);
$to = intval($to);
$oid = intval($oid);
// TODO: Выслать уведомление админам
$r = Support::insert([
Support::$NAME => trim((string)$name),
Support::$PROFILE => intval($profile_id),
Support::$TO => intval($to),
Support::$OID => intval($oid),
]);
Message::insert([
Message::$SUPPORT => $r->id,
Message::$TEXT => trim((string)$text),
Message::$TYPE => eSupportMessageType::QUESTION,
]);
$res = Support::format(Support::getByID($r->id));
return $res;
}
static function getList($profile_id,$isAdmin,$isClosed,$isOnlyNew,$isWaitAnswer,$search,$to=0,$oid=0){
$res = [];
$isCanAdmin = static::isMyProfileCanBeAdmin();
$isClosed = boolval($isClosed);
$isOnlyNew = boolval($isOnlyNew);
$isWaitAnswer = boolval($isWaitAnswer);
$isAdmin = boolval($isAdmin) && $isCanAdmin;
$search = trim((string)$search);
$isSearch = $search!='';
$to = intval($to);
$oid = intval($oid);
$and = [];
if($to){
$and[] = \Where::_operator(Support::$TO,'=',$to);
}
if($to and $oid){
$and[] = \Where::_operator(Support::$OID,'=',$oid);
}
if($isSearch) {
$search_id = intval($search);
$or = [];
if($search_id) {
$or[] = \Where::_operator(Support::$ID, 'LIKE', $search_id.'%');
}
$or[] = \Where::_operator(Support::$NAME, 'LIKE', '%'.$search.'%');;
if($or){
$and[] = \Where::_or($or);
}
} else {
$and[] = \Where::_operator(Support::$STATUS, $isClosed ? '=' : '<>', eSupportStatus::CLOSE);
if ($isOnlyNew) {
$and[] = \Where::_operator(Support::$STATUS, '=', $isAdmin ? eSupportStatus::WAIT_SUPPORT : eSupportStatus::WAIT_PROFILE);
}
if ($isWaitAnswer) {
$and[] = \Where::_operator(Support::$STATUS, '=', $isAdmin ? eSupportStatus::WAIT_PROFILE : eSupportStatus::WAIT_SUPPORT);
}
}
if(!$isAdmin) {
$and[] = \Where::_operator(Support::$PROFILE,'=',$profile_id);
} else {
$and[] = \Where::_operator(Support::$ACCOUNT,'=',\Site::$owner_id);
}
$r = Support::select($q = [
\Query::LEFT_JOINS => [
[\Profile::$table_name,\Profile::$ID,Support::$PROFILE]
],
\Query::WHERE => new \Where(\Where::_and($and)),
\Query::SORT => [Support::$UPDATED=>'DESC'],
]);
while($l = \DB::fetch($r)){
$res[] = Support::format($l);
}
return $res;
}
static function columnInfo() : array {
return [
new C([
C::VAR_NAME =>&self::$ID,
C::TYPE =>eColumnType::INT,
C::AUTO_INCREMENT =>true,
C::PRIMARY =>true,
C::DEFAULT =>0,
C::HIDDEN =>true,
C::TH =>V::get(Vars::$ID),
]),
new C([
C::VAR_NAME => &self::$NAME,
C::TYPE => eColumnType::VARCHAR,
C::LENGTH => 1023,
C::TH => V::get(Vars::$NAME),
]),
new C([
C::VAR_NAME => &self::$PROFILE,
C::TYPE => eColumnType::INT,
C::TH => V::get(Vars::$PROFILE),
C::DEFAULT => intval(PID),
]),
new C([
C::VAR_NAME => &self::$STATUS,
C::TYPE => eColumnType::TINYINT,
C::DEFAULT => eSupportStatus::WAIT_SUPPORT,
C::TH => V::get(Vars::$STATUS),
]),
new C([
C::VAR_NAME => &self::$TO,
C::TYPE => eColumnType::INT,
C::TH => V::get(Vars::$TO),
]),
new C([
C::VAR_NAME => &self::$OID,
C::TYPE => eColumnType::INT,
C::TH => V::get(Vars::$OID),
]),
new C([
C::VAR_NAME => &self::$PORTAL,
C::TYPE => eColumnType::INT,
C::TH => V::get(Vars::$PORTAL),
C::DEFAULT => intval(\Site::$portal_id)
]),
new C([
C::VAR_NAME => &self::$ACCOUNT,
C::TYPE => eColumnType::INT,
C::LENGTH => 11,
C::TH => V::get(Vars::$ACCOUNT),
C::DEFAULT => intval(\SITE::$owner_id),
c::HIDDEN=>true,
c::FUNC_VALUE => function($v){
if($id = $v[self::$ACCOUNT]) {
return \Account::getName( \Account::getByID($id) );
} else return '-';
},
]),
new C([
C::VAR_NAME => &self::$CREATED,
C::TYPE => eColumnType::INT,
C::LENGTH => 11,
C::TH => V::get(Vars::$CREATED),
C::DEFAULT => time(),
c::FUNC_VALUE => function($v){return self::formatDate($v[self::$CREATED]);},
c::HIDDEN=>true,
]),
new C([
C::VAR_NAME => &self::$UPDATED,
C::TYPE => eColumnType::INT,
C::DEFAULT => time(),
C::TH => V::get(Vars::$UPDATED),
c::FUNC_VALUE => function($v){return self::formatDate($v[self::$UPDATED]);},
c::HIDDEN=>true,
]),
];
}
}
new Support();
///